可持续能源解决方案
南方公司 is dedicated to delivering 可靠、实惠的能源 to our customers and communities. 我们通过升级和加强我们的基础设施来做到这一点, protecting electric and natural gas infrastructure from physical and cyberthreats, reducing our greenhouse gas emissions and incorporating distributed-generation solutions, 在其他倡议中, 当我们建立未来的能源网络时.
为客户服务
可靠的能源是必不可少的，是经济发展的动力. We are at the forefront of industry-leading innovation and are making smart investments to help ensure reliable and resilient service for those we are privileged to serve. 南方公司 and our electric and natural gas subsidiaries are making substantial investments in projects to minimize customer disruption, 包括在极端条件下. 我们的投资策略取决于利益相关者的意见， 基于场景的集成资源规划流程 以及我们州监管机构的审查.
- 我们的计划集中在 升级输配电基础设施 across the power grid to improve the 可靠性 and efficiency of our system and decrease the frequency and length of service disruptions.
- 我们目前的系统规划工作表明，一组 发电资源 是否需要在我们的服务区域内满足日益增长的电力需求. 我们希望通过增加可再生能源来满足这一需求, zero-carbon and storage resources and the continued use of natural gas-fired generation, 同时减少对燃煤发电资产的依赖.
- We take a proactive approach to infrastructure modernization and leak detection and repair for our 管道分配系统.
- 在我们为新能源的未来做准备时，我们会定期进行评估 新兴技术 that can help us better serve customers while reducing our carbon footprint and maintaining affordability.
在可靠性和弹性方面的投资记录
我们的电力设施, 我们正在努力确保可靠性, resilience and affordability as we transition our generating fleet to lower-carbon sources and deploy advanced, 我们电网中的现代技术和材料. We are making substantial investments in projects designed to minimize customer disruption, 包括在极端条件下.
- In 2022, 阿拉巴马电力公司的所有输电线路建设项目, 乔治亚州的权力 and 密西西比权力 were built with concrete or steel structures to enhance resilience during severe weather.
- Our operating companies have invested in fiber infrastructure and automation to create self-healing networks that are improving performance and the customer experience.
- We estimate our electric utilities will invest nearly $16 billion over the next five years (2023-2027) on grid improvement projects that include capital maintenance and infrastructure replacement, 风暴硬化, 网络和物理安全和地下.
我们的燃气公司, we continuously monitor and conduct regular inspections of our systems to help ensure 安全ty, 安全, 可靠性和弹性, even under times of stress – sustainability is not separate but an extension of these core objectives. Our proactive infrastructure modernization and leak detection and repair efforts are a critical step toward reaching net zero by 2050.
- Because of the dedicated efforts of our team to replace legacy infrastructure with state-of-the-art corrosion-resistant pipes, 截至2022年底, none of the distribution pipeline in our system consisted of cast or wrought iron steel, 只有0.2%是未保护的钢管. Pipeline replacement is recognized today as having the single most significant impact on methane emissions reductions in the gas industry’s distribution segment.
- 我们正在扩大技术的使用，包括无人机, 卫星, stationary monitors and artificial intelligence-enabled cloud computing platforms – to better detect leaks and measure emissions. We continue to deploy Advanced Leak Detection Technology as part of the core approach for performing 安全ty and compliance surveys in our business districts.
影响 & 结果
In 2022, 南方公司系统的运营团队, electric generation fleet and power delivery system kept the lights on in the Southeast in difficult conditions. This included meeting all-time peak energy demands amid record-breaking June and December temperatures.
在2022年的圣诞周末, 冬季风暴埃利奥特带来了历史性的, extended frigid temperatures across the Southeast that were 20 to 30 degrees below normal in cities across our footprint, 包括亚特兰大, 伯明翰和格尔夫波特.
The skill and dedication of our employees – combined with prudent 可靠性-focused investments, 有效的程序, communications and training – enabled our effective response to Winter Storm Elliott.
领导 & 伙伴关系
乔治亚州的权力 was ranked number one for residential customer satisfaction among Large Utilities in the South by J.D. 它的力量 2022年电力公用事业住宅客户满意度研究SM. 最明显的是, 乔治亚州的权力 was highest among all utilities in the segment in three key areas – Price, 企业公民和客户关怀.
The company was also recently ranked number one for business customer satisfaction among Large Utilities in the South by J.D. Power在其2022年电力公用事业企业客户满意度研究中. 阅读更多 在这里.
“从乔治亚州北部的山区到海岸, 我们的团队夜以继日地工作以确保安全, 清洁, 为数百万格鲁吉亚人的家庭提供可靠和负担得起的电力服务,本蒂娜·特里说, 客户战略高级副总裁 & 佐治亚电力解决方案. "The key to our success continues to be a focus on exceeding our customers' expectations, evolving our offerings to meet the changing needs of our customers across every aspect of our business, and making our communities better by fulfilling our longstanding mission to be A Citizen W在这里ver We Serve. 这是J的认识.D. Power表彰所有为客户服务的员工, 每一天, 他们所做的每一个决定.”
-Bentina特里
